Chargeback Rebuttal Letter Generator

Generate a chargeback response letter for your payment processor, tailored to the card network and reason code. Fully client-side: nothing you type leaves your browser.

The dispute

Payment processor

Processor name

Card network

Reason code Use the code from your processor's dispute notice.

Code not in the list? Type it If filled, this is used instead of the dropdown.

The order

Order ID

Customer name

Disputed amount

Order date

Tracking number (optional)

Evidence you have

Proof of Delivery (tracking, delivery confirmation)

Customer Communication (emails, chats, tickets)

Terms of Service Acceptance (checkbox screenshot, timestamp)

IP Address and Billing Address Match

Prior Transactions with Customer

Refund Policy Acknowledgment

AVS/CVV Match

Product Description

Photos of Product

Return Policy

Cancellation Policy

Proof of No Cancellation Request

Proof Charges Are Separate Transactions

Your letter

Click into the letter to edit it (fill in the [bracketed] parts) before you copy or print it.

Evidence checklist

Disclaimer: This tool provides a template and general guidance for chargeback responses and is not legal advice. Reason code lists are the common ones and networks revise them; always follow the code and deadline on your processor's dispute notice.